Shipping policy
At Akselibas, we are committed to delivering your orders across Pakistan in a timely and secure manner. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Partners
We work with reliable local courier services to ensure safe and timely delivery.
Delivery Time
Estimated delivery times are:
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Major Cities: 2–4 working days
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Other Cities & Areas: 3–6 working days
Delivery time may vary due to weather conditions, road issues, or courier delays.
Shipping Charges
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Shipping charges (if applicable) are clearly displayed at checkout.
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Cash on Delivery (COD) charges may vary depending on location.
Any additional courier fees for remote areas will be communicated before dispatch.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan.
Please ensure:
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You provide a valid phone number
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You are available at the delivery address at the time of delivery
Unsuccessful delivery attempts due to customer unavailability may result in order cancellation.
Order Confirmation & Tracking
Once your order is dispatched, you will receive:
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Order confirmation
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Tracking details (where available)
You may also contact us for order status updates.
Incorrect Address or Contact Details
Please ensure your shipping address and contact number are accurate.
Akselibas is not responsible for delays or non-delivery caused by incorrect information provided by the customer.
Refused or Unclaimed Orders
Orders refused at delivery or not collected may not be eligible for re-dispatch without additional shipping charges.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 24 hours of delivery with clear photos for assistance.
Contact Us
For any shipping-related questions, please contact us: